These concerns are justified and should not be brushed aside if your organization is considering an ELA. If you combine the simplification that an ELA offers with lab services and adoption services, you`re really starting to unlock the performance of an ELA. On the one hand, Lab Services provides the resources your organization needs to test and evaluate a product before it is introduced into production – all while reducing the overloads and risks inherent in internal implementation. On the other hand, AdoptionServices ensures that training and communication requirements are identified and taken into account at the beginning of your agreement. Cisco, for example, has traditionally offered large companies an ELA focused on cooperation or security. These agreements provided customers with a catalogue of premium products offering licensing coverage to all their « knowledge workers » or « security content users. » Depending on the client`s definition of business, this would include license coverage for its on-site and remote employees, as well as for all contractors. The financial breaking point for such agreements generally required a deep commitment to each of the technological architectures, but each of these agreements existed as separate silos that required separate cycles to negotiate and manage them. Some real difficulties may arise in the definition of « companies » because of the decentralized hardware of a company`s IT operations. A business can also be considered with respect to the use of a particular company or entity within an organization.
Limiting the potential geographic footprint could further limit the definition of the company`s scope. In recent times, Cisco has made a major development of its ELA program. It now allows customers to combine multiple technology architectures under a single set of basic terms. For the first time, customers can have a unique agreement to negotiate and manage their investment with Cisco. It removes guesses from understanding a company`s requirements and reduces friction between IT and purchasing by offering coverage for 3-5 years in several technology areas. It is always best suited for growing companies, but it also offers a 20% growth premium before buying additional licenses. There are several pitfalls to consider in an unlimited license. An « Enterprise » or « No Borders » license can be devastating if not properly created. Any software license should have limits.